Novo Health Africa - FAQ
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ENROLLEE PORTAL
PROVIDER PORTAL
NOVO HUB
COMMON QUESTIONS
Mobile And Website
Legal and privacy
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Enrollee Portal
(1)
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How do you Enroll?
How to Edit Principal Profile?
How to Add a Dependant?
How to View Benefit?
Hospital Feedback?
How to Print Temporary ID Card?
Provider Portal
(2)
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How to Authenticate Policy number?
How to Capture Bills?
How to Delete Encounter(s)?
How to Submit Bills?
How Do I Edit a Bill?
How Do I Request Authorization Code?
Novo Hub
(3)
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PROVIDER MODULE?
UPLOADING OF PROVIDER TARIFF?
COMPANY MODULE
ENROLLEE MODULE?
CLAIMS MODULE?
DOWNLOAD LINKS?
Common Questions
(4)
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What are the guidelines for refund requests?
How do i request for a refund?
How can I have a policy number?
How can I update my detail?
I lost my ID card. Can I have another one?
The code I got from NHA is saying invalid?
I need to see a specialist?
Why is their ID Cards not ready?
Mobile And Website
(5)
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Connect Care
Retail Plans
Corporate Plans
NHIS T-Plan
New article attachents
New article attachents
Legal and privacy
(6)
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Personalization and data
Third party analytics
Privacy Policy
Mobile App Permissions