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Novo Health Africa
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Retail Plans

Individual . Family

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Individual cover for you and your family.

An array of extensive insurance plans catering to students, small business owners, domestic staff and extended family members

Learn more

Standard Insurance
Plan (SIP)

Individual - ₦53,550

Family - ₦321,300

Target population: Informal sector (firms with less than 10 staff, low income group, self employed)

The benefit of this plan ranges from simple hospital visits to very complex health needs e.g Accidents & emergency, outpatient care, admissions, surgeries, pre-existing conditions, immunizations, antenatal & delivery, breast & cervical cancer treatment, etc.

Buy Plan

Discover Insurance
Plan (DIP)

₦85,531

Target population: Singles, young adults, youths e.g NYSC, On-the go millennials Etc.\Added advantage: membership of our discover health up with discounts on gym, access to life coach, psychotherapist and a lot more.
International consultation (Online & Telemedicine), opportunity for 2 instalment payments (80%-20%), simple hospital visits, accidents & emergency, chronic illnesses, mental health, outpatient care, admissions, surgeries, pre-existing conditions, preventive health, annual vital checks, essential dental and optical care, cancer care
Buy Plan

Value Insurance
Plan (VIP)

Individual - ₦149,417.33

Family - ₦616,382.13

Target population: Married, SMEs

International consultation (online & Telemedicine), simple hospital visits to very complex health needs e.g Accidents & emergency, outpatient care, admissions, surgeries, pre-existing conditions, immunizations, antenatal & delivery, cancer care, etc.
Buy Plan

Standard Insurance Plan (SIP)

Individual

₦53,550

Buy Plan

Standard Insurance Plan (SIP)

Family

₦321,300
Buy Plan

Discover Insurance Plan (DIP)

Individual

₦85,531
Buy Plan

Value Insurance Plan (VIP)

Individual

₦149,417.33
Buy Plan

Value Insurance Plan (VIP)

Family

₦616,382.13
Buy Plan
wdt_ID wdt_created_by wdt_created_at wdt_last_edited_by wdt_last_edited_at BENEFIT TABLE STANDARD INSURANCE PLAN (SIP) DISCOVER - INSURANCE PLAN (DIP) VALUE - INSURANCE PLAN (VIP)
71 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Overall annual Limit ₦500,000 ₦750,000 ₦1,200,000
72 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
73 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:28 PM General Consultation Covered(Basic consultation with your Primary Care Provider(PCP) Covered(Basic consultation with your Primary Care Provider(PCP) Covered(Basic consultation with your Primary Care Provider(PCP)
74 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Common Specialist Consultation Cover for 6 visits/annum(Consultation with Gynaecologist, Dermatologist, Orthopaedic Surgeon, Cardiologist, Paediatrics, E.N.T surgeon) Cover for 6 visits/annum(Consultation with Gynaecologist, Dermatologist, Orthopaedic Surgeon, Cardiologist, Paediatrics, E.N.T surgeon) Covered for 12 visits/annum(Consultation with Gynaecologist, Dermatologist, Orthopaedic Surgeon, Cardiologist, Paediatrics, E.N.T surgeon)
75 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Rare Specialist Consultation Covered on referral only for 3 Consultations/ Annum with Nephrologist, Neuro Surgeon Urologist, Rheumatologist) Covered on referral for 3 Consultations/Annum with Nephrologist, Neuro Surgeon Urologist, Rheumatologist) Covered on referral only for 4 Consultations/Annum with Nephrologist, Neuro Surgeon Urologist, Rheumatologist)
76 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Drugs and medications for acute illness 30% co-payment (Enrollee pays 30% on all drugs prescribed by the physician) 30% co-payment (Enrollee pays 30% on all drugs prescribed by the physician) 20% co-payment (Enrollee pays 20% on all drugs prescribed by the physician)
77 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Prescription drugs for chronic illnesses (E.g diabetes, hypertension, sickle cell, arthritis, e.t.c) 60% co-payment (Enrollee pays 60% on drugs prescribed by the physician). 60% co-payment (Enrollee pays 60% on drugs prescribed by the physician). 35% co-payment (Enrollee pays 35% on drugs prescribed by the physician).
78 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
79 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Laboratory & Diagnostics
80 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Basic Covered Covered Covered
81 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
82 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM X-ray
83 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Basic Covered Covered Covered
84 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
85 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Ultrasound Scan
86 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Basic Covered Covered Covered
87 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
88 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Hospitalization
89 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Standard ward Covered 21 days/annum Covered 21 days/annum Covered 42 hospital days
90 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM 3-4 bedded ward covered covered covered
91 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Semi-Private / standard private Ward Not covered Not covered covered
92 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
93 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Dental Care N5,000 Limit N20,000 overall Limit
94 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Primary dental care Covered for treatment with the Primary Care Provider Covered for treatment with the Primary Care Provider Covered for treatment with the Primary Care Provider
95 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Dental Care. Visit to dentist (Scaling & Polishing), Non-surgical Dental Care (All dentist visits require appointment authorization) Not covered covered within above limit covered within the above limit
96 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
97 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Optical Care N5,000 limit N12,500 Limit
98 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Primary eye care covered for treatment with PCP provider covered for treatment with PCP Provider covered for treatment with PCP Provider
99 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Visit to opticians Drugs/Eye Tests/Refraction/Lens & Frame/annum Not covered covered within limit within network covered within above limit
100 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
101 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Emergency Annual limit of N100,000 Annual limit of N150,000 Annual limit of N300,000
102 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Accident/Emergency Stabilization covered for 24hrs stabilization within limit covered for 24hrs stabilization within limit covered for 24hrs stabilization within limit
103 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Emergency road Ambulance Services Covered within limit Covered within limit Covered within limit
104 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Intensive Care Unit covered within N30,000 limit/day for 3 days covered within N50,000 limit/day for 3 days covered within N70,000 limit/day for 5 days
105 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
106 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Maternity Care N75,000 per annum N150,000.00 per annum
107 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Antenatal Care covered Not covered covered
108 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Medical expenses for delivery Normal Delivery Not covered Normal Delivery
109 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Post natal check-up 1st 6wks covered Not covered covered
110 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Child Welfare Clinic Circumcision, ear piercing. covered Not covered covered
111 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Routine Neo-natal immunization (NPI) covered Not covered covered
112 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Preterm/premature babies covered to a limit of N100,000 Not covered covered to a limit of N200,000
113 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Caesarean section Up to surgery limit Not covered Up to surgery limit
114 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM ***Travel Care covered covered covered
115 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
116 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Surgeries N150,000 overall limit N250,000 overall Limit N400,000 overall limit
117 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Minor (Primary suture, lipoma excision, ganglion excision, incision and drainage, keloid excision, minor burns, wound debridement etc.) covered covered covered
118 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Intermediate-- (Hernioraphy, colostomy, tenoplasty, diaphragmatic hernia repair, gastroenterostomy, splenorraphy etc.) covered covered covered
119 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Major (Laparotomy, urethrectomy adrenalectomy etc.) covered covered covered
120 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Surgical appliances , e.g crutches, collars etc Covered within surgical limit post-surgery done within policy year Covered within surgical limit post-surgery done within policy year Covered within surgical limit post-surgery done within policy year
121 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
122 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Special Procedures
123 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Blood Transfusion Covered (up to 2 pints) Covered (up to 2 pints) Covered (up to 4 Pints)
124 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM P.O.P Covered (1 cast/annum) limit N15,000 Covered (1 cast/annum) limit N15,000 Covered to a limit of N35,000 per annum
125 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Physiotherapy Covered (3 sessions/annum) limit N2,500/session Covered (3 sessions/annum) limit N2,500/session Covered (6 sessions/annum) limit N5,000/session
126 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM HIV Counselling and testing and drugs from local centers Covered in Govt. NACA Centers only Covered in Govt. NACA Centers only Covered in Govt. NACA Centers only
127 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Dialysis – Covered Under Provider Network Cover 2 sessions (Limit N15,000/session) Cover 2 sessions (Limit N15,000/session) Cover 3 sessions (Limit N20,000/session)
128 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Cancer Therapy: oncology tests, drugs, chemotherapy Cancer treatments (Limit of N100,000 all inclusive) Cancer treatments (Limit of N200,000 all inclusive) cancer treatments (Limit of N400,000 all inclusive)
129 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
130 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Extra Radiological
131 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM CT Scan, MRI – Covered Under Provider Network Covered (50% co-payment) Covered (50% co-payment) 1 full payment per annum
132 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
133 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Immunization
134 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Basic (NPI) Covered Not Covered Covered
135 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
136 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Preventive and promotive health
137 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Adult wellness Check(Annually) Physical Examination Physical Examination Physical Examination
138 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Gym/Spa Not covered Pay at up to 25% discounted rate within network Pay at up to 25% discounted rate within network
139 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Nutritional and Weight Loss consultation Not covered Pay at up to 25% discounted rate within network Pay at up to 25% discounted rate within network
140 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
141 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Health & Wellness management program
142 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Health information Quarterly Quarterly Quarterly
143 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Monitoring of Chronic illnesses Quarterly Hospital visit Quarterly Hospital visit Quarterly Hospital visit
144 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Emotional and behavioral Health Not Covered Online specialist consultation (Twice per annum) Online specialist consultation. (Thrice per annum)
145 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Access to telemedicine Not covered Access to 1 online specialist consultation (International & Local) (One per annum) Access to 2 online specialist consultation (International & Local) (Twice per annum)
146 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM
147 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM International Benefit
148 nhaadmin 13/06/2024 02:25 PM nhaadmin 13/06/2024 02:25 PM Not covered Not covered Treatment in Nigeria ONLY (Covered)

Standard Insurance Plan (SIP)

Individual

₦53,550

Buy Plan

Standard Insurance Plan (SIP)

Family

₦321,300
Buy Plan

Discover Insurance Plan (DIP)

Individual

₦85,531
Buy Plan

Value Insurance Plan (VIP)

Individual

₦149,417.33
Buy Plan

Value Insurance Plan (VIP)

Family

₦616,382.13
Buy Plan

General Exclusions and Service Caveats

Treatment of persons not registered in the scheme.
Treatment including delivery outside network of participating facilities.
Occupational Industrial injuries
Injuries resulting from:
  • Natural disasters e.g. earthquakes, landslides, etc.
  • Conflicts, social unrest, riots, wars, etc.
  • Epidemics
    Drug/substance abuse and addiction
    Other Terminal illnesses not stated in the plan
    Domiciliary/Hospice care
    Periodic Medical check-ups unrelated to illness
    Transplant and cosmetic surgeries
    Open heart surgery
    Neurosurgery
    Provision of Hearing aids and associated appliances
    Treatment of leprosy
    Auto Immune
    Congenital abnormalities involving major/extensive surgical repairs e.g. Separation of Siamese twins
    Chronic congenital defects e.g. Hirchsprung disease
    In-Vitro Fertilization & Fertility Treatment
    Dentures, Crowns, bridges, Implants
    Maxillo-facial surgeries
    Alternative/Un-orthodox treatment
    Dental prosthesis
    Self-inflicted injuries
    Gender reassignment
    Hormone replacement therapy
    Stem cell or bone marrow transplant
    Adult Immunization
    All treatment not covered under the scope of the health services
    wdt_ID wdt_created_by wdt_created_at wdt_last_edited_by wdt_last_edited_at Covered service Plan maximum
    1 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Area of cover We will pay up to the maximum limit shown for benefits with limit per policy year.
    3 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Surgeries 1. Pre – planned surgeries are not covered
    4 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM 2. There is the possibility of antenatal cover during the first year of enrollment in the VIP plan
    5 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Waiting Period Pre-defined waiting period of 1 month between registration and activation of health care coverage.
    6 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Change of provider Change can be effected not more than two (2) times per annum
    7 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Specialist consultation The number of times a member can meet with a specialist during the period of cover is 6 for SIP & DIP plans, while 12 for VIP. But for rare specialists, it must be based on referrals across all plans (Within above same limits).
    8 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Secondary care This is subject to pre - authorization. We require you to contact us before receiving any planned admission and some major out-patient treatment.
    9 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Emergency Covered for stabilization only but we need to be informed under 24hrs
    10 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Pre-existing conditions (including preexisting chronic conditions) NHA reserves the right to refuse to pay benefit for any such condition which was not declared on a beneficiaries verification form. It is covered across all plans within network only but with a 50% co-payment for both SIP & DIP Plans only.
    11 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Drugs and medications for acute illness Covered across all plans but with a 20% co payment for both SIP & DIP Plans only.
    12 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Ambulance transport For a road ambulance for emergency treatment to or between hospitals, or when the medical practitioner says it is medically essential
    13 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Extra Radiological We cover for CT Scan, MRI only with a 50 % co payment on SIP & DIP Plan per annum. With 1 full payment per annum for VIP Plan. Other high-tech investigations e.g. Cardiac are not Covered
    14 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Travel care Within network only
    15 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM Adult wellness Check Physicals only. ( weight, BP, Height, BMI)
    16 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM All dental and optical visits require appointment authorization This is subject to dental & optical limits across plan DIP & VIP Plans.
    17 nhaadmin 14/06/2024 04:37 PM nhaadmin 14/06/2024 04:37 PM International Benefit Covered for the VIP Plan only. Treatment in India involves: 1. Free Admin services. E.g. Helping beneficiary to find a hospital
    What our customers are saying

    After having had a C-section in Port Harcourt under Novo Health Africa’s health plan, I can attest to the fact that I have never had a bad experience with them. Their service has always been commendable.

    - Nora N.

    Since my daughter was diagnosed with a serious illness, I can confidently say that Novo Health Africa (NHA) has been the most helpful HMO for us. After my job was terminated, I opted for NHA’s retail plan because of their excellent service and support.

    - Ifechukwu M.

    The telemedicine feature on the Novo Health Africa app is incredibly convenient. I can consult with doctors from the comfort of my home, which is a huge plus. It has saved me time and made healthcare more accessible.

    - Ibrahim B.

    The customer support at Novo Health Africa is fantastic. They are always helpful and resolve issues quickly. It is reassuring to know that I can count on them for any assistance I need.

    - Ngozi O.

    My experience with Novo Health Africa has been nothing short of excellent. From the quality of care to the efficiency of their services, everything is top-notch. I highly recommend them to anyone looking for a reliable HMO.

    - Uchendu E.

    Novo Health Africa provides outstanding medical care. The doctors are knowledgeable and caring, and the facilities are always clean and well-maintained. I have never felt more confident about my health coverage.

    - Omopemi O.

    I love the comprehensive health plans Novo Health Africa offers. They cater to all my family’s needs at an affordable price. The range of services included is vast, ensuring we get the best care possible.

    - Adebayo O.

    The Novo Health Africa app is a game-changer! It is user-friendly, and I can easily access my medical history, schedule appointments, and get reminders for my next check-up. It has made managing my health so much easier.

    - Chidinma N.

    The response time at Novo Health Africa is impressive. Whether I need to schedule an appointment or have a query, their customer service is prompt and efficient. It gives me great peace of mind knowing they are always there when I need them.

    - Adeyemi T.

    I have been with Novo Health Africa for over three years now, and their service has been exceptional. The care I receive is thorough and compassionate, and their team is always ready to assist. I could not ask for better healthcare coverage.

    - Amara I.

    I have been with Novo Health for the past two years, and the service has been exceptional, especially regarding timely delivery of my medications. My experience with Novo Health cannot be compared to my previous HMO. Novo Health consistently provides the outstanding service they are known for, and I have no plans of leaving. They are truly one of the best HMOs I have ever encountered.

    - Sunday N.

    My experience with Novo Health Africa has been exceptional. I appreciate the entire team for their support and comprehensive coverage, including cancer care services. Their dedication to my family’s health has been invaluable. I will always recommend Novo Health Africa HMO to friends and family as one of the best and most reliable HMOs I’ve encountered.

    - Isaac A.

    For further enquiries
    Contact Sales

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